The Opportunity

The Revenue Cycle Management (RCM) team plays a crucial role in ensuring a seamless revenue collection process, from the moment a patient first interacts with us to receiving the final payment. This dynamic team manages key operations such as insurance verification, hospital admission, charge capture, service coding, claim submission, and follow-up on outstanding accounts. As an Administration Processing Clerk, you will be at the heart of this operation, driving efficiency and accuracy in our administrative processes. You will handle document and data processing, develop and implement streamlined procedures, and maintain meticulous records. Your role will also involve supporting and guiding your team to enhance processing accuracy and collaborating with colleagues to resolve issues and ensure adherence to procedures. Join us and be a key player in optimising our revenue cycle and contributing to our team’s success! Please note, this role can be based at any RHCA Head Office located in any state across Australia.

About You

To excel in this role, you should be a motivated individual with excellent organisational skills and a sharp eye for detail. Strong communication and interpersonal skills are crucial for interacting effectively with diverse stakeholders. You must be comfortable working both independently and as part of a team, demonstrating your adaptability and versatility in meeting objectives.

What You’ll Need

• Minimum 1 years’ experience in hospital administration.
• Experience with patient administration systems: e.g., Meditech, Eclipse, SAP, and other relevant health industry specific applications.
• Strong organisational skills, with the ability to manage multiple tasks simultaneously, prioritise workload, and maintain orderly records.
• Excellent communication skills and a collaborative approach to teamwork.
• Demonstrated commitment to a high standard of customer service.
• Demonstrated written skills with the ability to prepare documentation and training/education materials.
• Dedicated to ongoing enhancement and the pursuit of excellence in hospital administration practices.

Desirable

• Experience and knowledge of private health insurers and payor contracts.
• Experience in a mentoring or training capacity.

Benefits

• A competitive remuneration package and comprehensive benefits.
• Opportunities for professional development and career advancement.
• Access to Ramsay Rewards, offering exclusive discounts from leading retailers.
• The change to make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of our industry.

About Us

Ramsay Health Care is a global leader in private healthcare, with over 70 hospitals and primary care clinics across Australia and a team of more than 30,000 dedicated people. Our "People Caring for People" philosophy has guided us since 1964, driving our commitment to exceptional patient care. We invest in our people through comprehensive learning programs and wellbeing initiatives, fostering a supportive and collaborative environment where everyone can thrive. If you're looking to make a real difference in the lives of patients and communities while building a fulfilling career, Ramsay Health Care is the place for you. Join us in shaping the future of healthcare.

Requirements

• You may have to provide a National Police check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications should include your CV outlining your experience and skills in line with the above criteria.

Applications close Tuesday 8th October 2024. For more information about the role, please contact Laura Ali, National Administration Manager at [email protected]. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com