Hilton

Account Manager, Area Sales Office, Remote

  • Hilton
  • Remote
  • Part Time
  • About 2 months ago

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Account Manager, Area Sales Office, Remote

Part Time - Work from Home position in Brisbane or Perth!

What will I be doing?

In your new role you will be responsible for developing and expanding current existing accounts while building relationships with continuing and new customers.

  • Working with a small team, all selling and achieving set sales targets for an expanding portfolio - currently for 24 hotels within Australasia.
  • Researching potential customer's needs to maximise potential and conversion
  • Communicating with hotel based sales team any customer requests
  • Contracting and completing RFP's for requested hotels
  • Understand current corporate market conditions and competitor set in each city
  • Arranging tours of inspections with hotel sales teams as required
  • Handle all telephone calls in a professional manner and demonstrate high standards of customer service at all times
  • Seek proactive opportunities to increase sales and conversions with the team
  • Build strong relationships with customers to fully understand their needs
  • The ability to be flexible and change as needed

What are we looking for?

  • Excellent interpersonal, verbal and written communication skills are required
  • Proficiency with Microsoft Word, Excel and Outlook computer programs and confidence in your ability to quickly adapt to the use of hotel and sales software systems
  • Fluent in the English language in order to communicate professionally with guests and team members, both in person and over the telephone
  • A passion for delivering exceptional guest experiences
  • Exceptional rapport building skills with both customers and your sales and support team
  • A proven ability to close sales
  • An outgoing and positive personality
  • Be highly organised, able to work independently and have strong administration skills

It would be advantageous for you to demonstrate the following capabilities:

  • Demonstrated experience working in sales with set targets
  • Knowledge of the Sales Force / Delphi FDC sales software system

As a Hilton team member, you can expect to receive:

  • Comprehensive training and support for your new role
  • Team member only discount global Hilton room rates
  • Discounts of up to 50% on products and services in participating Hilton outlets
  • Access to Hilton University training, offering more than 3000 learning programs
  • Career development planning opportunities

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